Scout
For solo angels, scout programs, and small funds starting with a focused founder list.
- Up to 250 founders
- Career moves and exits
- Standard success score
- Founder profiles
- Weekly digest
- Basic path discovery
- Email support
Built for early-stage investors
Choose the Scouter workflow that matches how your team finds founders
Plans are shaped around sourcing volume, signal depth, team workflows, and how much of your partner network Scouter should map.
No public pricing. Every package starts with a founder intelligence audit.
Book a demo
Fund
For VC teams that need real-time signals, thesis-fit scoring, and coordinated outreach.
- Up to 2,500 founders
- Career, exits, layoffs, filings
- Thesis-tuned scoring
- Profiles, score history, notes
- Real-time alerts
- Team and portfolio paths
- Shared onboarding
Platform
For multi-partner firms and venture platforms that want Scouter embedded into their data stack.
- Custom founder universe
- Custom sources and priority feeds
- Custom scoring model
- Full CRM and data warehouse sync
- Real-time alerts and routing
- Partner network mapping
- Dedicated success team
FAQ guide
Get quick answers to common questions
Find solutions, explore resources, and resolve issues faster.
How do I change my email address?
Go to your account settings, click on 'Personal Info,' and update your email address. A verification link will be sent to your new email to confirm the change.
Can I update my payment details online?
Yes, you can update your payment method anytime from the Billing section in your account settings. We support all major credit cards and bank transfers.
What should I do if I forget my password?
Click the 'Forgot Password' link on the login page and enter your registered email. You'll receive a reset link within minutes to create a new password.
How long does it take to process a payment?
Most payments are processed instantly. Bank transfers may take 1-3 business days depending on your financial institution and region.
Are refunds handled automatically?
Refunds are reviewed and processed within 5-7 business days. Once approved, the amount will be credited back to your original payment method.
How can I contact customer support?
You can reach our support team via live chat, email at hello@alignui.com, or by submitting a request through the Help Center.
Do you provide weekend assistance?
We use bank-level encryption, two-factor authentication, and comply with major global standards such as PSD2, GDPR, and SOC 2.
Your financial data is encrypted both at rest and in transit, and our systems are monitored 24/7 for unusual activity. We also undergo regular third-party audits to ensure the highest level of security and compliance.
Is live chat support available?
Yes, live chat is available 24/7 for all users. Premium plan members also get priority routing to senior support agents.
Where can I find detailed guides?
Visit our Knowledge Base for step-by-step guides, video tutorials, and best practices covering every feature of the platform.
Looking for something else?hello@alignui.com
